Frequently asked questions
Welcome to the Mutidy FAQs page. Here, we aim to address common queries and provide you with all the information you need for a seamless shopping experience. If your question isn't answered here, please don't hesitate to reach out to our customer support team.
ANY QUESTIONS
To place an order with us, follow these simple steps:
- Browse our website and select the items you wish to purchase.
- Add the items to your shopping cart.
- Proceed to checkout, where you can enter your shipping and payment information.
- Review and confirm your order.
We accept the following payment methods for your convenience: PayPal
The following delivery time is estimated (please keep in mind that the arrival time during peak season will be delayed):
| Country/Region | Shipping Fee | Delivery Time |
| USA | 0$ | 5-8 days |
- At the moment, we are unable to ship to US military bases. We apologize in advance for any inconvenience this may cause.
- We do not support shipping to multiple addresses in the same order.
Shipping fees and delivery times can find detailed information during the checkout process or at SHIPPING POLICY page
Customers can refer to the details on the RETURNS & REFUNDS POLICY page
You can reach our dedicated customer support team by emailing [email protected] or filling out the contact form on our Contact Us page.